Privacy Policy

This Privacy Policy describes how Atlanta Tile Installation ("we," "us," or "our") collects, uses, and handles information you provide when you visit and use our website at https://atltileinstallation.com (the "Site") or contact us through our contact form.

1. Information We Collect

When you submit the contact form on our Site, we collect the following information that you voluntarily provide:

• Your name
• Your phone number
• Your email address (optional field)
• Your city or neighborhood
• Your message or project description

We do not automatically collect sensitive personal data. Our Site may collect standard server log data such as your IP address, browser type, referring URL, and pages visited. This data is used solely for technical operation and security purposes.

2. How We Use Your Information

Information submitted through the contact form is used exclusively to:

• Respond to your inquiry about tile installation services
• Schedule an on-site estimate or follow-up call
• Communicate with you about the project you described

We do not use your information for email marketing lists, third-party advertising, or any purpose unrelated to responding to your inquiry. We do not sell, rent, or trade your personal information to any third party.

3. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• When required by law or in response to a valid legal process
• To protect the rights, property, or safety of Atlanta Tile Installation, our customers, or others
• With service providers who assist us in operating our website (such as hosting providers), under confidentiality obligations

Any third-party service providers we use are required to handle your information only as directed by us and in accordance with this policy.

4. Data Retention

We retain contact form submissions for a reasonable period necessary to complete the inquiry and any resulting project communication. Submissions that do not result in a project are typically deleted within 12 months. You may request deletion of your information at any time by contacting us at the address below.

5. Cookies and Tracking

Our Site may use cookies for basic functionality and to understand how visitors use the Site. We may use Google Analytics or similar tools to collect aggregate, non-personally-identifiable information about Site traffic. These tools may set cookies on your device. You can control cookie settings through your browser.

If we run advertising through Google Ads, Google may use cookies to serve relevant ads based on your prior visits to our Site. You can opt out of personalized advertising through Google's Ads Settings at https://www.google.com/settings/ads.

6. Third-Party Links

Our Site may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information in Section 10 below. We will respond to verified requests within 45 days.

9. Data Security

We take reasonable technical and organizational measures to protect information submitted through our Site. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or wish to request deletion of your information, contact us:

Atlanta Tile Installation
824 Ralph David Abernathy Blvd
Atlanta, GA 30310
Phone: (470) 912-1656
Email: [email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.